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Missed Call Text Back for Plumbers

You can't answer with your hands in a drain. Oplari AI texts every caller you miss, asks whether it's an emergency, gets the address and a photo, and texts you one summary.

From $69/month or $349 one-time. Prices in CAD. See pricing

Example conversation · demo

2:14
[Your Business]EXAMPLE
Missed call · 2:14 PM
Hi, it's [Your Business]. Sorry we missed your call, we're on a job. What's the plumbing issue? (e.g. leak, clog, no hot water, toilet) Reply STOP to opt out.
Pipe burst under the kitchen sink
Thanks! Is this an emergency? Reply 1 = Emergency, need help ASAP. Reply 2 = It can wait, book me in.
1
If water is spreading, shut off your main water valve now. What's your name, the service address, and the best time to call you back?
Jordan, 45 Elm St, call now
Photo
Summary sent: *** EMERGENCY *** New Plumbing lead
Plumbing example. You choose the questions and wording.

The Call You Miss Under the Sink

It's mid-afternoon and you're under a vanity with a torch in one hand. Your phone buzzes in your pocket and stops. By the time you wipe your hands, the caller has already tried someone else, or left a voicemail that just says "call me back".

With missed call text back, that caller gets a text within seconds. They tell you it's a burst pipe, mark it as an emergency, and get the shut-off tip straight away. They send the address and a photo. When you climb out, one text tells you what it is, how urgent it is, and which parts to bring.

Example Texts

What your caller sees

"Hi, it's [Your Business]. Sorry we missed your call, we're on a job. What's the plumbing issue? (e.g. leak, clog, no hot water, toilet) Reply STOP to opt out."

"Thanks! Is this an emergency? Reply 1 = Emergency, need help ASAP. Reply 2 = It can wait, book me in."

"Last one: if you can, text us a photo of the problem. It helps us bring the right parts. Or reply SKIP."

What you get

*** EMERGENCY *** New Plumbing lead for [Your Business]
From: +1 (555) 010-0123
Job: Pipe burst under the kitchen sink
Urgent: YES
Name, address, call back: Jordan, 45 Elm St, call now
Photo: 1 attached

Demo wording. Phone number and details are made up. You approve every question and line before it goes live.

Why It Helps Plumbers

Emergencies rise to the top

Callers reply 1 for emergency or 2 for book me in, and emergency summaries are flagged so you know which call to return first.

Bring the right parts

A photo of the leak, the water heater label or the fixture often tells you more than a voicemail ever could.

Safety tip while they wait

Emergency callers are told to shut off the main water valve if water is spreading, in your wording.

Callers can always reply STOP to opt out, and it stops right away. How it works →

Questions from Plumbers

Will it tell the customer when we'll arrive?

No. It never promises a time or quotes a price. It collects the details and you call back to book.

Can it treat emergencies differently?

Yes. Callers who reply 1 get the shut-off tip and their summary is marked EMERGENCY at the top, so you can call them first.

What if the caller just wants a quote for a new water heater?

They reply 2 (it can wait), give their details and a photo of the old unit. You get a calm, complete summary to quote from.

Do I need a new phone number?

No. Unanswered calls to your existing number are forwarded, so customers keep calling the number on your van.

Pricing is the same for every trade: Own it $349 one-time (texting paid to the provider), or Done for you $0 setup and $69/month. Prices in CAD. Compare plans →

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