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HVAC Missed Call Text Back

The first cold night, everyone calls at once. Oplari AI texts every caller you can't answer, sorts no-heat emergencies from tune-ups, and sends you one summary per caller.

From $69/month or $349 one-time. Prices in CAD. See pricing

Example conversation · demo

2:14
[Your Business]EXAMPLE
Missed call · 7:42 PM
Hi, it's [Your Business]. Sorry we missed your call, we're on a job. What's going on with your heating or cooling? (e.g. no heat, AC not cooling, furnace noise, tune-up) Reply STOP to opt out.
Furnace stopped, house is getting cold
Thanks! Is this an emergency? Reply 1 = Emergency, need help ASAP. Reply 2 = It can wait, book me in.
1
If you smell gas, leave right away and call 911 or your gas company. What's your name, the service address, and the best time to call you back?
Priya, 8 Oak Cres, any time tonight
Photo
Summary sent: *** EMERGENCY *** New Heating/Cooling lead
HVAC example. You choose the questions and wording.

The First Cold Snap

The temperature drops overnight and your phone doesn't stop. You're already on a furnace call, the next three callers get voicemail, and some of them will simply call the next company on the list.

With missed call text back, every one of those callers gets a text within seconds. The no-heat calls reply 1 and get the gas-safety line. The tune-up requests reply 2 and wait calmly. You finish the job and check your texts: each summary says what the problem is, how urgent it is, the address and the best time to call, so you can call back in the right order.

Example Texts

What your caller sees

"Hi, it's [Your Business]. Sorry we missed your call, we're on a job. What's going on with your heating or cooling? (e.g. no heat, AC not cooling, furnace noise, tune-up) Reply STOP to opt out."

"If you smell gas, leave right away and call 911 or your gas company."

What you get

*** EMERGENCY *** New Heating/Cooling lead for [Your Business]
From: +1 (555) 010-0123
Job: Furnace stopped, house is getting cold
Urgent: YES
Name, address, call back: Priya, 8 Oak Cres, any time tonight
Photo: 1 attached

Demo wording. Phone number and details are made up. You approve every question and line before it goes live.

Why It Helps HVAC

Triage during a surge

No-heat and no-cooling calls are flagged as emergencies; tune-ups and quotes wait in line with complete details.

Gas safety, every time

Emergency callers get your gas-safety instruction straight away, in your words, before anything else.

See the unit first

A photo of the furnace or condenser label helps you check the model and parts before you call back.

Callers can always reply STOP to opt out, and it stops right away. How it works →

Questions from HVAC

Does it work after hours?

Yes. It texts every unanswered call, day or night, so evening and weekend callers hear back in seconds. You decide when you call back.

Can I ask about the unit's age or brand?

Yes. You choose the questions. Many HVAC owners ask for a photo of the label instead, because it answers both.

Will it book maintenance appointments?

It collects the details and preferred time; you confirm the booking. It doesn't connect to a calendar or promise times.

What if a caller says they smell gas?

Emergency callers see your safety instruction (leave and call 911 or the gas company) right away. It's set up in your wording during setup.

Pricing is the same for every trade: Own it $349 one-time (texting paid to the provider), or Done for you $0 setup and $69/month. Prices in CAD. Compare plans →

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We'll set up the questions for your HVAC business, test it on your line, and you pay only after it works.

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